VIRTUAL DESIGN

Virtual interior design is a modernized, efficient process for designing interior spaces. It is ideal for anyone who wants the help and expertise of a professional designer, but is happy to save on design fees by handling the measuring, purchasing and installation themselves. If you've ever tried searching for furniture online, you know how long it can take to find items that coordinate and fit your budget, and you may give up before finding everything. A virtual interior designer, or e-designer, does the searching and sourcing for you and shows you how all the pieces go together ahead of time, so you can feel confident that everything you order will look great in your space and fit your budget.

All furnishings and decor selected for your design will be available from commonly known online retailers. Examples include Wayfair, Crate & Barrel, Pottery Barn, Rejuvenation, Anthropologie, Restoration Hardware, Serena & Lily, Burke Decor, Lulu & Georgia, West Elm, The Company Store, Birch Lane, Etsy, Article, and Target. We are even happy to source items from Ikea if you live within range of a store. The retailers chosen for your design will vary depending on your budget and style.

There are some very affordable options on the market for e-design services, but reviews of the design and ordering process through those services are mixed. With Heather Zerah Interiors you know exactly who you are hiring - a professionally trained designer with more than 15 years of experience. Heather considers her e-design clients to be just as important as her full-service clients and works to ensure that every client is 100% satisfied with the process and results. Heather is not affiliated with any retailers or manufacturers and does not receive any commissions, so she is free to source from any and all brands to ensure that your design fits your style and price range. Likewise, it means that you are able to utilize any discounts and sales that you see online when purchasing items in order to boost your savings.

All virtual design packages are a flat fee per space/room. You can purchase just one package, or come back as many times as you want to gradually furnish your entire home.

Once you are certain which package you want, Heather will email you an invoice for the flat package fee, as well as a contract to ensure that you understand exactly what services and deliverable you will be receiving.

No! Heather Zerah Interiors is happy to work with all budgets (within reason - an entire room can't be furnished for $500). However, it is worth noting that the quality and durability of furnishings can vary depending on how much an item costs. We are happy to provide you with a low cost design that will serve your current needs but may not provide you with enduring heirlooms. Likewise, we are happy to source the highest-quality items for clients whose budget permits.

The design process begins when you submit all of your required pre-design materials. These include your room measurements, a design questionnaire about your style preferences, habits, and goals for the space, photos of the current space, and inspiration photos that hint at what you hope to achieve. Once Heather has all of your information, she takes up to one week to complete your mood board and schedule your optional video chat. Once that mood is agreed upon, the design process begins and typically takes another 1-2 weeks. After you have received your 2D furniture boards showing all selected items, you have one more week to request revisions and finalize the design. Overall, the design process averages 3-4 weeks.

Virtual Design is a collaborative process. Good results require that the client contribute ideas, inspiration, and feedback so the designer understands what you want. Before starting the design, you will need to submit full payment, a signed contract outlining the deliverables you will receive, accurate measurements of your space (instructions will be provided), photos of your space, your design questionnaire, and some inspiration. As the saying goes, a picture is worth a thousand words. It is highly recommended that you spend a little time gathering images on a Pinterest board to highlight styles you like and ideas you have for your room.

Of course! Heather Zerah Interiors values sustainability and loves to incorporate beloved pieces into a new design. The things we collect throughout our lives are part of what make us unique and can lend a lot of personality to a room. When submitting your pre-design materials, simply include photos and dimensions of those pieces along with your room measurements and photos.

As stated in the design contract, clients are encouraged to order all items within 14 days of receiving your final design package. This is because retail stock can be unpredictable, and brands frequently discontinue items to make room for new inventory. Heather Zerah Interiors cannot guarantee that all items will be available for an extended period of time. If an item is out of stock within the initial 14 day ordering period, your designer will offer alternative options free of charge. If you are ordering after the 14 day grace period, there is a fee of $50 per item for alternate sourcing.

Heather Zerah wants the virtual design process to be just as fun and personalized as in-person design services. At the beginning of the design process clients have the option to participate in a 30-minute phone of video chat to discuss their project, style, and design goals in detail. Throughout the rest of the process, clients are always welcome to communicate via email. We do value our personal time and believe that everyone deserves a break, so while you can email us anytime, emails will be responded to within regular business hours of 9am-5pm Monday through Friday. Should you require additional phone or video calls during the process, they can be scheduled at the fee of $50 per 30 minute call.

No! Variety is the spice of life. Heather sees beauty in a wide range of styles and loves to uncover the details that make every client's personal style unique. Bring on your quirks and eccentricities, and let's design a space that reflects who you are and how you live.

At this time we are not designing kitchens and large bathrooms remotely. These designs often require extremely detailed measurements, custom elements, and construction. While we love designing these rooms, we think the detailed nature of the job is better served by an in-person designer or contractor who can guide you through the complexities of the job. We do offer e-design services for powder rooms and small bathrooms where pieces are limited to pre-fabricated vanities, lighting, wallpaper, decorative hardware tile selections, and so forth. The goal in these projects is to help you select the items that can then be installed by you or a licensed contractor, depending on the item and complexity.